Senior Technical Writer
Notable Solutions, Inc.
Rockville, MD

About Notable Solutions:
Our mission is to automate the flow of information, accelerating how people and businesses realize their fullest potential.

Notable Solutions Inc. (NSi) www.nsiautostore.com is a leading content capture and business automation solutions software company. We have offices in the United States, Germany, and Brazil. Our flagship product, AutoStore, captures paper and electronic documents from a copier, scanner, or printer, then routes the information into the appropriate business system based on the document type. As a result, business is done faster, with less effort — and with less paper. AutoStore is the information on-ramp for nearly 500 models of MFPs and network-attached scanners — from Fujitsu, HP, Kodak, Kyocera Mita, Konica Minolta, Lexmark, Ricoh, Savin, Lanier, Sharp and Xerox.

We are looking for a Senior Technical Writer with strong analytical and facilitation skills to document existing software products and new software development. In this position, the candidate will collaborate with the development team to compose and edit technical documentation in various media formats. The candidate must be an adaptable writer who learns quickly, communicates clearly, and enjoys working with engineers on complex technology in a fast-paced working environment.

Essential Duties and Responsibilities:

• Absorb and synthesize technical and domain knowledge into clear, useful documentation
• Prepare and update software documentation, including release notes, installation, administration, deployment, quick start and other guides
• Identify, plan, and create content required to meet documentation needs
• Work closely with the development team to identify new features and functionality that require documentation
• Use GUI guidelines and writing standards to ensure that all forms of documentation achieve an appropriate level of usability and quality
• Review and test peer-documentation for accuracy, grammar, clarity, and compliance with corporate style

Additional Responsibilities will include:

• Creating API documentation
• Generate help builds and working with developers and quality assurance to ensure correct, proper integration
• Managing each document’s or help project’s lifecycle with efficiency and accuracy, maintaining and updating multiple branches as necessary

Experience Required:
• BS or BA or higher in English, Technical Communication, Computer Science, or related field
• Six years or more experience with technical writing
• Strong communication and interpersonal skills with the ability to interact frequently with technical research and development personnel
• Strong English grammar, proofreading, and copy editing skills
• Experience documenting developer and/or IT-facing materials, including API specifications, and technical How-To guides
• Experience creating user assistance documentation
• Experience creating technical illustrations and annotated screenshots
• Experience using a version control system and working knowledge of Madcap Flare or other help authoring tools would be a highly preferred
• Experience working with Document Management and Imaging a plus
• Knowledge of Microsoft Office Suite, working in a Windows 7 environment
• Knowledge of established style guides and documentation best practices
• Knowledge of current technology and upcoming trends
• High level knowledge of software technology, web applications, and programming languages is a plus

Notable Solutions, Inc. has been in this industry for over 15 years and is seeking new members to join the team. If you are interested in being a part of this growing and exceptional company, please apply now.

• Location: Rockville
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