Take Your Career On A Mission!
Are you looking for a career opportunity that directly impacts the community you live in? How about an opportunity to have a rewarding career working for the premier voluntary health organization that supports people with type 1 & type 2 diabetes?

Our employees like working at the American Diabetes Association because of our opportunities, inclusive environment, work-life balance, benefits and culture. When you join our dedicated team you will experience the gratification of knowing your work impacts the well-being of millions of people, both directly and indirectly, affected by diabetes. The Financial Services Division is seeking an individual to lead our Business Support unit of the Service Center, located in Alexandria, VA. The incumbent will manage a team of nine to provide support to field and home office staff, as it relates to the ADA’s donor management system and centralized fulfillment function.

Specific Responsibilities Include:
* Oversee support for database help line and memorials/honors program help line.
* Set processes to communicate and support field staff as it relates to specific fundraising events and programmatic activities.
* Manage various fulfillment processes including the Memorials and Honors program, and general donation acknowledgments.
Skills and Attributes:
* Strong knowledge of non-profit donor based operations in a health related organization a plus.
* Excellent interpersonal, verbal and written communication skills with an ability to interact effectively with internal and external customers
* Multiple-tasks oriented.
* Great understanding of database applications including the Microsoft Office Suite.
* Ability to be flexible and able to adapt to a changing fast paced environment.

REQUIREMENTS:
* College Degree with 2 – 4 years related work experience
* Customer service skills with the ability to solve problems quickly
* Proficiency in Microsoft Excel, Word, and Team Approach is a plus
* Management experience
* Financial transaction processing and donor database knowledge

When you join us, you can expect competitive salaries, comprehensive benefit programs, a true focus on work-life balance, training and support from your team leaders, and the latest resources available to ensure that you succeed in meeting your goals and objectives.

An equal opportunity employer.
“Together we can Stop Diabetes”

To Apply for this position, please CLICK HERE

• Location: Alexandria, VA
• Compensation: Competitive
• Principals only. Recruiters, please don’t contact this job poster.
• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.