We are an established and rapid growing recruiting company with 3 offices nationwide. We are looking for a reliable team player to serve in a role as a Full-Time Help Desk Analyst located in Wahington, DC. Your role also will be to maintain and monitor servers and network. This part time position is a perfect opportunity for someone that would like to advance their technical skills.

Help Desk Administration

· Help to answer all trouble calls.

· Interacts with internal clients to resolve basic help desk issues; communicates with internal clients in a professional manner maintaining confidentiality.

· Provides responses to internal clients in a timely manner.

Knowledge of XP, Windows 7, Internet Explorer, Microsoft office, printers, androids, iPhones, etc.

New Hire Administration

Creates network and email accounts for new users.
Sets up computers for new users and ensures delivery of equipment to users in different locations.

Networking

Understands the issues involved with administering and maintaining corporate infrastructure, including network connectivity, Internet access, email, etc.
Understands the issues involved in administering and maintaining corporate LAN and WAN.

Asset Management

Assists with the inventory management of software licenses, software, hardware, and other IT supplies.

Communication

Listens to others and accepts input from team members.
Clearly articulate ideas and thoughts verbally.
Relays relevant IT-related information to the company in a timely manner.

Professional Qualities

Displays a positive attitude
Demonstrates flexibility in day-to-day work.
Sets high standards of performance for oneself.

Teamwork

Establishes harmonious working relationships with team members.

Education: Technical School Degree or Bachelor’s degree or equivalent professional experience

Salary: Based on Experience.

Please email us your resume with your salary requirement referencing “IT Desktop Support Technician” on the subject line.

• Location: Washington, DC
• Compensation: DOE
• Principals only. Recruiters, please don’t contact this job poster.
• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.