Director of Operations
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Enhancing the American Landscape since 1939, Brickman is a leader in the commercial landscape industry. With over 160 branches serving 29 states, every Brickman client, large or small, benefits from responsive local service, backed by abundant nationwide resources
Brickman Group is seeking a Director of Operations in Gaithersburg, MD (Full relocation package offered) to lead all Divisional Teams in the operation area of Snow and Ice Management; develop templates and standards to use across regions; oversee national procurement and leverage buying power for snow materials; develop training programs for selling new snow removal work and snow renewals; develop national program to prospect and procure new subcontractors while developing consistency across rates and terms. Work with Divisional Snow Managers (DSMs) and Regional Managers (RMs) to achieve profit goals for the company while consistently improving market share.
Essential Duties & Responsibilities:
1) Lead and develop Team of Divisional Snow Managers
- Help to build and develop a collaborative team between snow markets
- Coordinate and implement weekly coaching and mentoring opportunities with the Divisional Snow Managers (DSM’s) and assist in their on-going training.
- Coordinate and implement internal opportunities for training and development
- Work with DSMs and RMs to develop annual penetration rates
- Supports DSMs and RMs to ensure all contracts are executed correctly
- Train DSMs to interview subcontractors , review credentials and establish rates
- Train DSMs to work with subcontractors to determine capacity and service areas
2) Development of Estimating and Production processes for Snow and Ice Management
- Develop training modules for estimating and pricing
- Develop marketing material for snow services
- Analyze current snow operation trends and determine areas of improvement and accountability
- Develop standardized proposal template
- Ensure that subcontractor rates are consistent within and/or across divisions
- Develop standard subcontractor agreement with consistent rates and terms
- Review subcontractor agreements to ensure they are at following the Brickman Terms and Conditions
3) Financial Tracking and Accounting Related Responsibility
- Develop accurate tracking reports for company to be able to determine work sold, contractual growth, work sold or lost during season by branch, region, division and/or company
- Work with DSMs and Director of Accounting and Administration to track division, region and branch performance accurately to maximize GM%
4) Material Procurement
- Explore innovative solutions for procurement, storage and transporting product
- Determine which product lines can be used nationally and leverage buying power
- Train DSMs to interview suppliers, review capacities and negotiate purchase price
- Train DMS to work with RM and BMs to determine seasonal inventory of bulk and bagged product
- Explore innovative solutions for procurement, storage and transporting product
EDUCATION:
4 year Business related degree; MBA preferred
EXPERIENCE & KNOWLEDGE SKILLS:
- Minimum of 5 years management experience in procurement, manufacturing, or process-oriented operations and/or related industry
- Other related areas such as landscaping, Home-building, construction, manufacturing will be considered
- Seeking those with strong procurement/management/process/implementation background
- Strong metric-driven personality and methodology, and must drive the business for continual improvement of key metrics
- Strong financial knowledge with strong budgeting skills, proven P & L experience, and strong Strategic Planning experience
- Excellent communications skills, both written and verbal; having a high comfort level interacting with different suppliers and managers
- Effectively managing and directing multiple locations/facilities
- Good working knowledge of math and business formulas, including gross margin
TECHNICAL SKILLS:
Proficient in various computer programs, including Excel, Word, Estimating, and Job Cost systems
BENEFITS:
- Competitive salary package
- Comprehensive M/D/V benefits
- 401k match
- Short-term/long-term disability
- Life insurance
- PTO
- Vacation
- More!
ABOUT US:In 1939, life was simple: a couple of guys, a truck, some lawn equipment, time to chat with the customer over a glass of lemonade. Business has gotten a lot more complicated since, but one thing remains the same: service excellence starts with understanding what the customer wants, providing resources to meet those needs, and using a reliable method to deliver consistent quality results.
Strong relationships are the foundation of Brickman’s quality landscape and turf care service. For more than 60 years, the Brickman family has partnered with the customer, to meet and exceed expectations. That tradition of listening and responding to the customer has enabled Brickman to become one of the largest providers of quality landscape services in the nation. But we never lose sight of the most important thing: our relationship with each customer – every day. As Brickman continues our steady growth, our solid branch structure ensures that, while the resources for any job will always be available, we will forever remain your local landscaper.
- Principals only. Recruiters, please don’t contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
