The mission of Vocera, Inc. is to help our customers save time, save steps, and save lives by providing instant voice communication solutions that enhance staff efficiency and improve patient flow. The Vocera system delivers immediate improvements in staff communication and allows clinical staff to focus on improving patient satisfaction and patient safety.

Scope of Position
Vocera Clinical Solutions Consultants are involved in pre-deployment presentations and workshops, clinical work flow analysis and design, establishing best practice implementation processes, on-site training and consultation, and performing project management duties. The Clinical Solutions Consultant works with Customers, Partners, and the Professional Services Team with the goal of developing Vocera solutions that produce workflow improvements, support the end user and maximize the benefits of the product. This position is based in the Mid-Atlantic (Washington DC or Baltimore, MD preferred) area of the US and requires extensive travel.

Responsibilities

Assist with the design of customer-specific databases and development of system-level specifications to implement work and communication flows
Employ your clinical knowledge and demonstrated understanding of clinical workflow design / redesign to propose Vocera solutions that improve and optimize client’s workflow and processes
Lead clinical workflow design sessions at project sites gathering data and working with the client’s clinical staff in developing new processes and workflow improvements
Assist with training of nurse call and patient alarm integration
Provide consultation and training strategies that include Vocera best practices
Manage, coordinate and deliver clinical / system training for clients
Represent and build the Vocera brand by serving as a liaison between Vocera, Vocera Contractors, Third Party Vendors and Customers
Maintain open communication with the Professional Service team, Technical Support Engineers, and Areas Sales Managers
Contribute to development of clinical best practices through collaboration with Practice Management and the Project Management Office
Develop drafts of clinical documentation and assist with clinical marketing and support of new products and services
Identify and develop additional revenue opportunities
Comply with standard Professional Services deployment methodology
Effectively communicate project status to team members and stakeholders in a timely, consistent, and clear manner
Effectively communicate with senior clinical customer contacts
Comply with administrative policies (i.e. time reporting, expense reporting, calendar maintenance, etc. . .)

Education, Skills & Experience

BA/BS required
5+ plus years of clinical practice experience as an RN
Some clinical consultative experience preferred
Experience and demonstrated success in clinical workflow analysis or process redesign preferred
Experience managing projects including documenting system requirements, creating and maintaining project plans, writing project status reports, managing internal teams and working with client IT and clinical units to deliver solutions compliant with standard processes and meeting project success criteria preferred
Experience with training in a clinical environment
Clinical experience in telemetry or critical care nursing with patient monitoring a plus
Excellent verbal and written communication skills, including demonstrated ability to develop and deliver presentations, proposals, workflow designs, and training materials
Demonstrated ability to manage and prioritize multiple projects
Basic knowledge of computer operations and ability to use MS Excel/Office, Visio and Microsoft Project tools
Interest and desire in using technology to improve healthcare practices and productivity
Requires ability to utilize resources, problem solve independently
Enjoy extensive travel throughout North America, with the possibility of occasional international travel

Belief in Diversity
Vocera Communications is an Affirmative Action Employer, committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation or national origin.

**Resumes from recruiters or agencies will not be accepted.**

To submit your resume, please go online to http://www.vocera.com/index.php/company/careers?gnk=apply&gni=8aa00506353de99b01354045217348d5&gns=Craigslist

• Location: Mid-Atlantic
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• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.